Privacy Policy

Elite Universe is a craft training school in Birtamode, Jhapa, Nepal, with campuses in Dhulabari and Damak. This policy covers eliteuniverse.com.np and related pages we operate.

Questions about privacy: WhatsApp +977 981-6938347 or visit Near OneStop Mall, Mukti Chowk, Birtamode.

When you book or ask about a course, we typically receive your name, phone number, preferred craft (barista, bakery, or sushi), preferred timing, and any notes you send on WhatsApp or by call. If you visit a campus, staff may write down the same details for scheduling.

Our website does not run a login system or payment checkout. We do not ask for bank passwords, OTPs, or full card numbers on this site.

We use your details to reply to enquiries, confirm seats and class slots, share fees and campus directions, arrange internship or job guidance when relevant, and keep basic training records for the course you join.

We may send class reminders or intake updates to the number you used to contact us. If you want those messages to stop, say so on WhatsApp and we will mark you accordingly.

Class and lab photos may appear on our gallery, homepage, or social channels. If you prefer not to be shown in marketing photos, tell us before or during your course and we will respect that for new posts going forward.

Written reviews you share with us may be published with your first name (or the name you approve).

We do not sell your contact details. We may share limited information with internship or placement partners only when you ask us to help with that path, or when the law requires disclosure.

Hosting, analytics, and messaging tools (for example WhatsApp, our website host, and our content CMS) may process technical data such as IP address, browser type, and pages viewed so the site stays online and secure.

Enquiry chats stay as long as we need them for booking and follow-up. Student records for completed courses are kept for a reasonable period for certificates, re-enrolment, or placement support, then reduced when they are no longer useful.

You can ask what contact details we hold for you, request a correction, or ask us to stop marketing messages. Contact us on WhatsApp with the number you used before so we can find the right thread.

We may revise this policy when our practices or tools change. The date at the top of this page shows when it was last updated. Continued use of the site after a change means the updated policy applies to new activity.